
Terms & Conditions
Terms & Conditions of Service
Effective 1 January 2025
Important Notice
IMPORTANT: THESE TERMS LIMIT AND EXCLUDE THE LIABILITY OF FULL WELL FREIGHT (THAILAND) CO., LTD. ("COMPANY") AND IMPOSE INDEMNITY OBLIGATIONS ON THE CUSTOMER. BY ENGAGING THE COMPANY'S SERVICES, THE CUSTOMER UNCONDITIONALLY ACCEPTS THESE TERMS IN THEIR ENTIRETY.
1. Definitions
"B/L" / "HBL" — House Bill of Lading or Waybill issued by the Company as NVOCC or forwarder.
"Carrier" — any ocean carrier, airline, road, or rail operator engaged by the Company, including but not limited to Maersk, MSC, CMA CGM, COSCO, ONE, Hapag-Lloyd, Evergreen, Yang Ming, HMM, and PIL.
"Company" — Full Well Freight (Thailand) Co., Ltd., its subsidiaries, directors, officers, employees, and agents.
"Customer" / "Merchant" — the shipper, consignee, B/L holder, or any person on whose behalf the Company acts; all are jointly and severally liable.
"Dangerous Goods" — goods classified as hazardous under IMDG, IATA DGR, ADR/RID, or the Thai Hazardous Substances Act.
"Freight" — all charges payable to the Company including ocean freight, surcharges, handling, storage, demurrage, and detention.
"General Average" — as defined under York-Antwerp Rules 1994.
"Goods" — any cargo, property, or packaging in respect of which the Company provides Services.
"Hague-Visby Rules" — the Brussels Convention 1924 as amended by the 1968 and 1979 Protocols.
"Nonconforming Goods" — Goods not properly marked, packaged, labelled, classified, or fit for storage or transportation.
"Revenue Ton" (RT) — 1 CBM or 1 metric ton, whichever generates greater revenue.
"SDR" — Special Drawing Rights as valued by the IMF.
"Service" — any service provided by the Company including sea/air/road freight, customs clearance, project cargo, cold chain, brokerage, warehousing, distribution, and all ancillary services.
"Subcontractor" — any third party engaged to perform any part of a Service.
"Terms" — these Standard Terms and Conditions as amended from time to time.
2. Applicability
These Terms govern all Services provided by the Company and are incorporated into every quotation, booking confirmation, B/L, invoice, and service agreement. By engaging the Company's Services, the Customer agrees unconditionally to these Terms, which prevail over any Customer terms unless a Company director expressly agrees otherwise in writing.
The version published at www.fullwellfreight.com on the date of booking applies. The Company may amend these Terms at any time; continued use of Services constitutes acceptance of the amended Terms.
3. Scope of Services
3.1 Sea Freight — FCL & LCL
The Company arranges FCL and LCL ocean freight as NVOCC or freight agent. The Company's House B/L is issued back-to-back with the Ocean Carrier's Master B/L, whose terms (including Clause Paramount, General Average, deviation, and liberty clauses) are incorporated herein. For LCL, each Customer's liability is limited to their own cargo. Demurrage, detention, container storage, cleaning, and late return charges are entirely for the Customer's account.
3.2 Air Freight
Arranged as a forwarder subject to the Montreal Convention (1999) or Warsaw Convention, IATA Conditions of Contract, and the issuing airline's air waybill terms. The Company is not liable for flight delays, schedule changes, or capacity restrictions. Special cargo (lithium batteries, dry ice, live animals, valuables) requires prior written acceptance.
3.3 Road Freight (FTL & LTL)
Road freight throughout Thailand as carrier or arranging agent, subject to the Thai Land Transport Act B.E. 2522. Transit times are estimates only. Waiting time, failed delivery, redelivery, and return freight charges are for the Customer's account.
Insurance is not included and the Company assumes no responsibility or liability in the service provided unless requested explicitly by the Customer.
3.4 Cross-Border & ASEAN Land Transport
Cross-border land transport to/from Myanmar, Laos, Cambodia, Vietnam, Malaysia, and Singapore under AFAFGIT and applicable bilateral agreements. The Customer is solely responsible for all permits, licenses, and regulatory approvals. The Company is not liable for border delays attributable to the Customer.
3.5 Customs Clearance — Import & Export
The Company acts as the Customer's licensed customs broker registered with the Thai Customs Department (กรมศุลกากร). All declarations are based entirely on information presented by the Customer at the time of assessment. The Customer warrants the accuracy and completeness of all such information.
The Company is not liable for any customs assessment, additional duty, anti-dumping levy, VAT adjustment, penalty, fine, seizure, or forfeiture arising from:
- Inaccurate or incomplete Customer information;
- Incorrect HS codes, values, or certificates of origin;
- Undisclosed restricted goods; or
- Changes in Thai customs regulations, duty rates, or valuation rules after the Customer's instructions were received.
All disbursements advanced by the Company (duties, VAT, port charges, fines) are immediately reimbursable plus a 5% handling fee (minimum THB 500). The Thai Customs Department may conduct post-clearance audits for up to five (5) years; any additional assessments are entirely for the Customer's account.
The Company is not obliged to obtain binding rulings or file protests unless specifically instructed in writing at the Customer's cost. Customs advisory does not constitute legal advice.
3.6 Project Cargo & Heavy Lift
Specialised logistics for oversized or out-of-gauge cargo by advance written agreement covering scope, routing, equipment, permits, and charges. The Customer must provide fully accurate technical specifications; the Company is not liable for loss or damage arising from inaccurate specifications. All permits, surveys, escorts, and statutory fees are for the Customer's account.
3.7 Cold Chain & Reefer Cargo
The Customer must declare required temperature ranges, tolerances, and handling requirements in writing prior to booking. The Company is not liable for temperature deviations caused by equipment malfunction beyond its control, power failures, the Customer's failure to pre-condition Goods, inherent deterioration, or Force Majeure. The Customer is solely responsible for regulatory compliance at origin and destination.
3.8 Freight Brokerage
When acting as freight broker, the Company acts solely as the Customer's agent and does not assume carrier liability. The Carrier's own terms govern physical carriage. The Company is not liable for the acts, omissions, or insolvency of any Carrier selected with reasonable care.
3.9 Warehousing & Distribution — General and Free Zone
The Company provides storage, goods receipt, order picking and dispatch, inventory management, cross-docking, and distribution at ambient and racking facilities. Warehousing is provided as bailment only; title to Goods never passes to the Company.
General Warehousing
Subject to standard Thai customs procedures. Minimum charge THB 3,000/month. Storage charges accrue from date of receipt per the agreed rate schedule.
Free Zone Warehousing
Conducted within CFZ or IEAT Free Zones under Thai Customs Act B.E. 2469 (Sections 97/3–97/10). Any removal into the Thai domestic market constitutes a full customs importation triggering duties and VAT. The Customer is solely responsible for maintaining an auditable inventory trail, filing all regulatory returns, and paying all duties and penalties. Free Zone conditions are subject to change at any time by the Customs Department or IEAT; the Company is not liable for resulting duty exposure or loss of Free Zone status.
Customer Warranties for Storage
The Customer warrants that:
- It is the lawful owner with sole legal right to instruct the Company regarding the Goods;
- Goods are properly marked, packaged, labelled, classified, and fit for storage;
- A manifest showing marks, brands, sizes, and storage class will be provided prior to delivery;
- Full and accurate information regarding the nature of the Goods and special requirements has been provided; and
- The Goods are not Hazardous Materials unless expressly declared and accepted in writing.
Nonconforming Goods & Breach
If the Customer tenders Nonconforming Goods or breaches any storage warranty, the Company may immediately remove or destroy the Goods without notice. The Customer shall be liable for all resulting costs, losses, damages, and penalties and shall fully indemnify the Company.
Payment, Late Charges & Lien
All invoices are due within 30 days. Overdue amounts accrue interest at 1.5%/month plus all collection costs including legal fees. All charges are net, payable without offset or deduction, and exclusive of taxes. The Company has a general and continuing lien over all Goods and proceeds for all sums outstanding. Goods will not be released until all amounts are paid in full.
Liability — Warehousing
The Company is not liable for loss or damage unless directly caused by its failure to exercise reasonable care. The Company is not liable for loss or damage from sprinkler leakage, fire, insect or rodent infestation, Force Majeure, or any cause beyond its reasonable control. In no event is the Company liable for indirect, consequential, or punitive damages including loss of profit, loss of market, or loss of use.
Where the Company is liable, its maximum liability is the actual cost value of the Goods lost or damaged, subject to a cap of THB 100,000 per incident, unless the Customer has declared a higher value, the Company has agreed in writing to arrange insurance, and the Customer has paid the applicable supplementary charge.
The Company is not liable for loss or damage to Nonconforming Goods. If the Company dispatches Goods to the wrong party due to its own lack of care, it shall arrange and pay return transportation costs only; no further liability attaches.
Claims — Warehousing
- 3 Business Days — Written notice of any loss, damage, shortage, or misdelivery must be given upon becoming aware.
- 14 Days — Full details and cost value must be submitted from initial notice.
- 6 Months — Any lawsuit must be commenced from the date the claim arose.
Failure to comply extinguishes all claims.
Insurance
The Customer shall at its own cost maintain all-risks insurance on the Goods for not less than the full commercial replacement value at all times. Storage rates do not include insurance on the Goods.
Withhold Performance
If the Customer fails to pay or is in material breach, the Company may withhold all warehousing performance — including for Goods unrelated to the unpaid amount — until payment is made or the breach is cured.
Undelivered / Abandoned Goods
Goods uncollected within 30 days of written notice, or for which storage charges remain unpaid for more than 60 days, may be sold or disposed of without further notice. Perishable Goods may be disposed of at any time without notice. The Customer remains liable for any deficiency after proceeds are applied.
Confidentiality
Neither party shall disclose the other's confidential information except as required to perform these Terms, resolve disputes, or comply with a court order or government authority.
Survival
All obligations relating to payment, indemnity, confidentiality, liability, and claims survive termination of any service agreement.
3.10 Dangerous Goods Handling
Accepted only with full advance written declaration (UN number, hazard class, packing group, flashpoint, ERG number, 24-hour emergency contact) and the Company's express written acceptance, in compliance with IMDG, IATA DGR, ADR/RID, and Thai Hazardous Substances Act B.E. 2535. Undeclared, misdeclared, or improperly packaged Dangerous Goods may be destroyed or disposed of without liability. The Customer shall fully indemnify the Company for all resulting losses, fines, clean-up costs, and third-party claims.
3.11 Ancillary Services
Cargo insurance arrangement, packing, labelling, fumigation, and supply chain consulting are provided on a best-efforts basis without warranty and do not extend the Company's liability beyond these Terms.
4. Company as NVOCC, Agent, or Principal
When the Company issues its own House B/L it acts as NVOCC, assuming contractual carrier liability back-to-back with the Ocean Carrier's Master B/L. In all other circumstances (freight brokerage, customs clearance, third-party transport arrangement) the Company acts as the Customer's agent only and assumes no carrier liability.
The Company may at any time subcontract, reroute, combine cargo, and comply with any government orders without notice. Where the Customer itself issues house bills of lading to its own customers over Goods under this contract, the Customer warrants those bills incorporate these Terms and the Ocean Carrier's Master B/L terms and shall indemnify the Company for any failure to do so.
5. Clause Paramount — Sea Freight
All sea freight carriage is subject to the Hague-Visby Rules, incorporated herein and applying compulsorily to all sea carriage. For US shipments, COGSA (46 U.S.C. §§1300–1315) applies; liability shall not exceed USD 500 per package or customary freight unit unless a higher value is declared per Clause 9.
Where applicable compulsory law provides limits or defences more favourable to the Company, those shall prevail. The Company does not surrender any rights or immunities under applicable mandatory law.
6. Period of Responsibility
| Mode | Period |
|---|---|
| Sea Freight | From receipt at the port CFS/CY to availability at port of discharge |
| Air Freight | During airline custody at origin and destination |
| Road Freight | From physical collection to delivery |
| Warehousing | From physical receipt to physical release |
Before and after these periods, Goods are entirely at the Customer's risk.
7. Carrier Defences and Liberties — Sea Freight
The Company is relieved of all liability for loss or damage caused or contributed to by:
- Act or omission of the Customer;
- Compliance with Customer or government instructions;
- Defective packing, marking, or labelling;
- Inherent vice or latent defect;
- Fire (unless caused by the Company's actual fault);
- Perils of the sea;
- Acts of God; war, piracy, or armed conflict;
- Government arrest or seizure;
- Quarantine; or
- Any cause without the Company's actual fault.
The Company and Ocean Carrier have liberty to deviate, call at any port, dry dock, tow vessels, and take any reasonable action without incurring liability. If carriage is affected by any hindrance, risk, or difficulty, the Company may without notice abandon, reroute, or suspend carriage at the Customer's risk and expense.
8. Customer Warranties
The Customer warrants that:
- All information provided (description, weight, volume, value, HS codes, origin, packing details) is accurate, complete, and not misleading;
- The Customer has full authority to bind all persons with an interest in the Goods;
- Goods are properly packed, labelled, and marked per all applicable laws;
- Dangerous Goods have been declared and accepted;
- The Customer has complied with all export controls, sanctions (US EAR, OFAC, EU dual-use, UN), and trade laws;
- Goods are not subject to any prohibition;
- VGM weights comply with SOLAS Chapter VI Regulation 2; and
- No bribery or corruption is involved in connection with these Terms.
The Customer shall indemnify the Company for all loss, liability, fine, penalty, and cost arising from any breach of these warranties. All persons within the definition of Customer are jointly and severally liable.
9. Quotations, Charges, and Payment
All quotations are indicative only and subject to change without notice until confirmed in writing. Freight rates are subject to surcharges (BAF, EBS, CAF, PCS, PSS, WRS, LSS, and others) for the Customer's account.
All Freight and charges are earned on receipt of Goods, due before release of Goods or documents, and payable in the currency of the invoice. Interest accrues on overdue amounts at 1.5%/month (18%/annum). The Company may increase charges to reflect carrier tariff changes, fuel surcharges, currency movements, or government levies.
All disbursements advanced on the Customer's behalf are reimbursable on demand plus a 5% handling fee (minimum USD 50). The Customer may not withhold, set off, or deduct any payment. Disputed invoices must be notified in writing within 14 days; failure to do so constitutes acceptance.
The Company may apply payments against any outstanding invoices in any order it deems fit. The Company may withdraw any credit facility on one (1) business day's notice.
10. Demurrage, Detention, and Free Time
Free time is governed by the Ocean Carrier's published tariff. All demurrage, detention, and container storage charges are for the Customer's sole account whether or not prior notice is given. The Company is not liable for demurrage or detention arising from customs delays, port congestion, or document errors. The Customer shall indemnify the Company for all equipment cleaning, repair, and replacement charges.
11. Limitation of Liability
- Sea Freight (NVOCC) — SDR 666.67/pkg or SDR 2/kg (whichever is higher under Hague-Visby Rules; USD 500/package for US COGSA shipments)
- Air Freight — SDR 22 / kg (Montreal Convention limits)
- Road Freight (Domestic) — THB 100 / kg (gross weight, or actual proven value, whichever is lower)
- Warehousing — Cap THB 100,000 / incident (actual cost value of Goods lost or damaged)
- Delay — Total Freight Paid (for the specific shipment)
- Aggregate Cap — Lesser of Freight Paid or USD 10,000 (applies across all cases)
The Company is never liable for indirect, consequential, special, incidental, or punitive damages including loss of profit, loss of revenue, loss of market, or economic loss.
Higher liability coverage may be obtained by prior written declaration of full value and payment of an ad valorem surcharge confirmed in writing by the Company.
12. General Average, Salvage, and Both-to-Blame Collision
General Average shall be adjusted per York-Antwerp Rules 1994 at a place and currency of the Company's choice. The Customer shall provide a cash deposit, average bond, or other acceptable security before delivery; failure to do so entitles the Company to withhold delivery. If payment is contested or delayed beyond three (3) months of the adjustment, interest accrues at 2% above the applicable central bank base rate.
The Amended Jason Clause and New Jason Clause (BIMCO) are incorporated herein; the Customer and Consignee shall contribute to General Average and pay salvage and special charges in respect of the Goods.
Both-to-Blame Collision: If the carrying vessel collides with another vessel due in part to the other vessel's negligence, the Customer shall indemnify the Company against all loss or liability recovered or claimed by the other vessel's owners from the Customer's Goods, mirroring Maersk, CMA CGM, MSC, and ONE standard B/L terms.
13. Claims and Time Limits
- At Delivery — Apparent damage noted in writing at delivery.
- 3 Days — Concealed damage — written notice within 3 days of delivery.
- 3 Business Days — Warehousing loss/damage/misdelivery — written notice upon becoming aware.
- 14 Days — Warehousing claims — full details and cost value from initial notice.
- 30 Days — Non-delivery — written notice from scheduled delivery date.
- 60 Days — Full claim with documentation (B/L, invoice, packing list, survey, photos) from the event.
- 6 Months — Legal proceedings must be commenced from delivery, scheduled delivery, or deemed non-delivery.
For sea freight, the Hague-Visby Rules one-year time bar (Article III Rule 6) applies as compulsory law where applicable.
All time limits are conditions precedent; claims not made within these periods are extinguished absolutely. The Customer must mitigate all losses and cooperate with the Company's investigation.
14. Lien and Right to Sell
The Company has a general and continuing possessory lien over all Goods, documents, and proceeds in its custody for all sums due on any account, including prior shipments. Written notice of lien will be given specifying the amount claimed.
If unpaid within 30 days (or no acceptable bond equal to 110% of the claim is provided), the Company may sell the Goods by public auction or private sale, apply net proceeds to the sums due, and hold any surplus in trust. The Customer remains liable for any deficiency. The lien survives partial delivery and prior shipments.
15. Dangerous Goods
Dangerous Goods shall not be tendered without prior written disclosure and the Company's express written acceptance with full documentation (SDS, IMDG/IATA declarations, UN number, class, packing group, flashpoint, emergency contacts).
Undeclared, misdeclared, or improperly packaged Dangerous Goods may be opened, rendered harmless, destroyed, or disposed of without liability. The Customer shall indemnify the Company, Ocean Carrier, and all Subcontractors for all resulting claims, fines, environmental costs, and legal fees.
The Ocean Carrier's right to destroy undeclared Dangerous Goods without compensation is incorporated herein.
16. Containers, Deck Cargo, and Equipment
The Company is not liable for loss, damage, or expense from defective Customer-supplied containers, improper packing or loading by the Customer, or inadequate protection of Goods by their packaging. By loading Goods into a container, the Customer warrants it is fit for purpose.
The Customer shall return all ocean carrier equipment clean, undamaged, and on time; all cleaning, repair, and replacement costs are for the Customer's account. Goods may be carried on deck at the Company's discretion; unless under-deck stowage is confirmed in writing, deck carriage is not a deviation. Live animals are carried at the Customer's sole risk; the Company and Ocean Carrier are not liable for death, illness, or injury.
17. Insurance
The Company is not obliged to arrange insurance unless expressly instructed in writing, in which case it acts solely as the Customer's agent with no warranty as to policy suitability. Storage rates do not include insurance on stored Goods.
The Customer shall maintain adequate all-risks cargo insurance covering the full commercial replacement value. The liability limits in Clause 11 apply regardless of whether or not the Customer has insurance. If the Company arranges insurance and a claim is refused or reduced by the insurer, the Company has no liability for the shortfall.
18. Customs, Sanctions, and Trade Compliance
The Customer is solely responsible for compliance with all export/import laws, customs regulations, and trade controls of every country involved, including US EAR, OFAC, EU dual-use, UN arms embargoes, and Thai customs law. The Customer warrants that it and all beneficial owners of the Goods are not sanctioned persons or entities.
The Customer shall indemnify the Company for all duties, fines, penalties, seizures, and related costs arising from the Customer's non-compliance. The Company may disclose Customer information to authorities as required by law without liability. Due diligence conducted by the Company is for its own benefit only and does not reduce the Customer's obligations.
19. Himalaya Clause and Subcontracting
The Company may subcontract any part of any Service without notice, exercising reasonable care in selection. Every exclusion, limitation, defence, immunity, and liberty in these Terms extends to and protects all servants, agents, employees, Subcontractors, Ocean Carriers, stevedores, port operators, and any other person engaged by the Company.
The Customer undertakes not to bring any claim against such persons imposing greater liability than the Company bears under these Terms; if brought, the Customer shall indemnify the Company for all consequences. The aggregate liability of the Company and all Subcontractors shall not exceed the limits in Clause 11.
20. Multimodal Transport
Where the Company provides multimodal transport under a single B/L, liability is determined by the mandatory rules applicable to the stage where loss or damage occurred. Where the stage cannot be established, the Hague-Visby Rules apply as if loss occurred during the sea leg. The FIATA Model Rules for Freight Forwarding Services (latest edition) are incorporated as a supplementary framework.
21. Force Majeure
The Company is not liable for any failure or delay caused by a Force Majeure Event, including:
- Acts of God (fire, flood, typhoon, earthquake);
- War, terrorism, piracy, blockade, or embargo;
- Epidemic, pandemic, or government-mandated border closure or quarantine;
- Acts of any government or regulatory authority including trade restrictions or sanctions;
- Strikes, lockouts, or labour disputes;
- Port congestion, vessel breakdown, or equipment shortage;
- Cybersecurity attacks or digital threats requiring system shutdown (always deemed a mitigation action);
- Canal closures or waterway obstructions; or
- Any other cause beyond the Company's reasonable control.
The Company shall notify the Customer as soon as practicable. If the Force Majeure Event continues for more than 60 days, either party may terminate the affected Service on 7 days' written notice without further liability except for sums already due. All additional costs arising from Force Majeure are for the Customer's account.
22. Indemnification
The Customer shall indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, Subcontractors, and Ocean Carriers from all claims, losses, liabilities, fines, penalties, and expenses (including legal fees on a full indemnity basis) arising from or related to:
- Breach of these Terms or any Customer warranty;
- Inaccurate or misleading information or instructions;
- Undeclared or misdeclared Dangerous Goods;
- Violation of any law, sanction, or regulation;
- Third-party claims arising from the Customer's acts or omissions;
- Contamination, damage, injury, or environmental harm caused by the Goods;
- General Average contributions or salvage;
- VGM inaccuracies; or
- Customs and trade control non-compliance.
23. Delivery, Bills of Lading, and Undeliverable Goods
Original negotiable House B/Ls must be surrendered before delivery. The Company is not liable for misdelivery resulting from a fraudulent or forged B/L presented in good faith. Delivery against a Letter of Indemnity (LOI) is at the Customer's sole risk and the Company's absolute discretion.
If Goods cannot be delivered for any reason, the Company may store them at the Customer's risk and expense with daily charges accruing. Goods uncollected within 30 days of written notice may be sold or disposed of and proceeds applied against outstanding charges; the Customer remains liable for any deficiency. Perishable Goods may be disposed of at any time without notice.
24. Data Protection and Cybersecurity
The Customer consents to the Company collecting, processing, and transferring personal and commercial data to Carriers, Subcontractors, customs authorities, and overseas agents as necessary to provide the Services. Both parties shall comply with Thailand's PDPA B.E. 2562, GDPR, and CCPA as applicable.
The Company implements reasonable cybersecurity measures but is not liable for data breaches unless caused by its gross negligence or wilful misconduct. IT system shutdown due to a cybersecurity threat is always a Force Majeure Event. For full details of how we handle personal data, please refer to our Privacy & Legal Note published at www.fullwellfreight.com.
25. Applicable International Conventions
| Mode | Convention |
|---|---|
| Sea Freight | Hague-Visby Rules (primary); Hamburg Rules or Rotterdam Rules where compulsorily applicable |
| Air Freight | Montreal Convention 1999 (or Warsaw Convention) |
| International Road | CMR Convention 1956 |
| Rail | CIM/COTIF Rules |
| Multimodal | FIATA Model Rules |
| General Average | York-Antwerp Rules 1994 |
Where any convention mandates limits more favourable to the Company, those prevail as compulsory law.
26. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Kingdom of Thailand for domestic shipments, and by the laws of the jurisdiction of the Company's relevant office for international shipments.
International sea freight disputes exceeding USD 50,000 shall be submitted to binding arbitration under THAC or, at the Company's election, SIAC (Singapore), with proceedings in English; the award is final, binding, and enforceable under the New York Convention (1958). Disputes below USD 50,000 are subject to the non-exclusive jurisdiction of the Courts of Thailand.
The Company may seek urgent injunctive relief or lien enforcement in any competent court. The CISG and Hamburg Rules do not apply unless compulsorily required by law.
27. General Provisions
Insolvency
All Services may be immediately suspended and all sums become immediately due if the Customer becomes insolvent, enters administration, receivership, or liquidation, makes any arrangement with creditors, or ceases trading. The Customer must notify the Company within 48 hours of any such event.
Anti-Bribery
Both parties shall comply with all applicable anti-bribery, anti-corruption, and anti-money-laundering laws including the Thai Anti-Corruption Act, UK Bribery Act 2010, and US FCPA.
Severability
Invalid or unenforceable provisions shall be severed without affecting the remainder.
No Oral Modification
These Terms may only be varied in writing signed by a Company director; no oral representation, course of dealing, or trade custom shall vary them.
Entire Agreement
These Terms and any written booking confirmation, rate agreement, or service addendum constitute the entire agreement and supersede all prior representations and understandings.
Notices
All formal notices shall be in writing delivered by hand, registered post, courier, or email with read-receipt; effective on confirmed receipt.
Survival
Payment, indemnity, confidentiality, limitation of liability, and claims obligations survive termination of any agreement.
Website Publication Notice
These Terms and Conditions are published at www.fullwellfreight.com. The version in effect on the date of booking applies. By continuing to use the Company's Services following any update, the Customer accepts the updated Terms.
Acknowledgement of Terms — Subject to periodic review. Visit www.fullwellfreight.com for the latest version.